Tres Leches Cake Platter

Damaged Goods:

• Report and Documentation: Please produce a picture of the damaged goods as soon as possible. This is necessary for us to process any returns, refunds, or credits.
• Damaged Upon Delivery: If your product arrived damaged upon delivery, we offer the following options:
  • Credit: Receive a credit on your account.
  • Replacement: We will remake the product at no extra charge, including delivery.
  • Return: We will take the product back. Please ensure not to consume it, as we may still be able to salvage some materials.

Spoiled Goods:

• Spoilage Within 2 Days: If your product spoils within 2 days of delivery while stored in a cool place, we offer:
  • Refund: Receive a refund.
  • Credit: Get a credit on your account.
  • Replacement: We will issue a new product equivalent in value as a refund.

Non-Acceptance of Returns:

• We do not accept returns for items that have compromised physical integrity, such as:
  • Crushed items
  • Items dropped directly on any surface
  • Spoiled or rotten items

Thank you for understanding and choosing our products.

Free Shipping: Enjoy free shipping on all orders of $50 or more!

Flat Fee: For orders under $50, a flat fee of $5 will apply.

Delivery Areas: We currently deliver to Miami, Fort Lauderdale, and Homestead, FL. All cities and counties in between.

Freshness Guarantee: All our products are made either the day before or the day of delivery to ensure maximum freshness.

Out-of-State Shipping: At this time, we are unable to ship out of state. We apologize for any inconvenience and appreciate your understanding.

Storefront and Pick-Up Orders: We are excited to announce that we will soon be opening our storefront, which will allow for convenient pick-up orders. Stay tuned for updates!

Thank you for choosing our desserts!